We offer a 30-day return policy for most items. If you're not satisfied with your purchase, please contact our customer service team to initiate a return. Items must be returned in their original condition and packaging.
Delivery times vary depending on your location and the items ordered. Typically, orders are delivered within 7-21 business days. We will provide tracking information once your order has shipped.
We are working on expanding our shipping options and hope to offer international shipping in the near future.
Once your order has shipped, you will receive an email with tracking information. You can use this information to track your order on the carrier's website.
We accept all major credit cards (Visa, MasterCard, American Express, and Discover) as well as PayPal.
Yes, we offer financing options through our partner, Affirm. You can choose to pay for your purchase over time with easy monthly payments. More information is available at checkout.
Each product comes with care instructions to help you maintain its appearance and durability. For general cleaning, use a soft, damp cloth and avoid harsh chemicals.
Yes, we offer customization options for many of our products. Please contact our customer service team for more information on available customization options.
If your order arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue, whether that means replacing the item or issuing a refund.
You can reach our customer service team by email at info@fasterfurniture.co.uk or by phone at 0113 7303948 during our customer service hours.